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Total Rating: 4.89 / 5 based on 19  reviews

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5

Thank you guys. You did everything you said you would, for the price you quoted and completed the work a day early. 1st class service & very pleasant people to deal with. Deserve 5 stars.

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5

My husband was happy with the courteous service he got at MKL motors. Was seen straightaway no hanging around. My previous mechanic had closed buisiness after 8 years and to be honest was worried that I would find somewhere as reliable and trustworthy to do my annual service on my Audi TT

Thank you Khalid see you next year

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5

I thought I'd leave a review, I spoke to Mo a year ago and was pleased how professional he was. My BMW 650i needed Stem valve seals replacing. This involved removing the heads. Twelve months on I contacted MKL Motors and spoke to Khalid who showed the same professionalism as Mo and I felt comfortable for them to do the job. They arranged for my car to be picked up. They kept me up to date with progress and I even went down unannounced and was pleased to see the engine had been taken fully out and work had commenced. MKL informed me the timing belt also needed to be changed, I authorised the additional work and can confirm my BMW 650i now runs like a dream . They are not the cheapest but the job was first class. THANKS GUYS.

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5

I remember that moment of bewilderment when 'that' problem occurred when speeding down the M4 with my kids.My local garage diagnosed the fault but were not able to fix it; fortunately an internet search & phone call led me to MKL. I was immediately reassured by Khaled that although the fault was serious, it was common on certain types of BMW's, and that MKL had the necessary expertise & experience to resolve the problem.I found them to be true to their word; I was updated with the progress of the repair and am very pleased with the service I received.We all need people who can resolve our problems so many thanks to MKL for getting me out of this mess!!

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5

After my car being at a garage for over a month they couldn't do the job I then found mk motors... Which then took my car from that garage to theirs, which khalid and mo sorted the problem straight away. Great costumer service would defiantly reccomend to anyone.

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5

I promised Khalid that i would write a review but found myself becoming increasingly more and more busy. However i felt that it was important for me to write my review because as a costumer, good costumer service is important to me, equally the ability to complain when service is bad. To anyone reading this review I would like to state that 1) Khalid and Mo both made me feel very welcome and 2)where emphatic to the fact that i had blown up my car engine due to a lack of oil. This was important to me as a female because unlike the previous garage i had been to who tried very hard to rip me off, and went as far as removing my engine to make sure they could add a charge Khalid and Mo were both honest and fair. They did not pretend they were the cheapest and then add on extra charges, they were patient and explained all aspects of the work needed and liaised with an engine supplier so they could tell me approximately how long the job would take and what to expect. I would definitely recommend these guys as they are reasonable, fair and very capable of delivering what they promise. Ladies and gents its a pity there are not more honest businesses out there, but for now at least this company gets my thumbs up. (thank you very much Khalid and Mo Dee).

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5

After being ripped off and receiving bad workmanship elsewhere i tried MKL. Told them the story with a transit engine that had only done 400 miles since reconditioned and they offered to collect the van and assess.
I received 1st class service. I was kept up to date with the process and even though they had complications because of the bad workmanship before they still stuck to the price quoted.
Wouldn't have any hesitation recommending these guys.

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5

Just picked up my E61 BMW with the now rebuilt, notorious N47 engine. The vehicle runs like a dream, infinitely better than when initially purchased and fully serviced a year go.

I recommend MKL for many reasons, the most important of which for me, were:

1. A professional review of the problem
2. Consulting as to my repair/rebuild options with full pros and cons
3. Full & constant transparency by means of regular email updates which included written explanations backed by photo material, at every step of the way.

My questions were answered everytime, with patience and professionalism, despite my anxiety and occasionally inevitable pressure.

5 stars, a huge thumbs-up and my thanks to Khaled and his Team.

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5

Just had my 2000 Discovery 2 Td5 rebuilt by the guys at MKL. Very satisfied with the work, vehicle runs a dream now.

Was kept up to do date constantly with progress, backed up with photos and emails. No query of mine was ever too much for the guys to respond to. Customer service was second to none - if only ALL garages were this easy and polite to deal with!

They also picked up issued with my turbo and water pump, and offered advise (and permission) before carrying out ANY work that didn't come under the initial scope, and the additional prices were highly competitive.

I would highly recommend MKL to ANYONE needing an engine recondition or rebuild.
Top blokes!

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4

I have recently used MKL for an engine change in my Audi A4. I have been very happy with service levels received from Khaled who I have dealt with from start to finish. I found him very personable throughout and quick to respond to any of my enquires. He kept me fully up to date at every stage of the process and at each point a decision needed to be made. I would certainly recommend their serviced. James

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